Privacy Policy

1. Introduction

VeVital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number, address)
• Order and enquiry information
• Communication preferences

Usage Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. See our Cookie Policy for more details.

3. How We Use Your Information

We use collected information for the following purposes:

• Processing and fulfilling your enquiries and orders
• Communicating with you about products and services
• Improving our website and customer service
• Complying with legal obligations
• Preventing fraud and enhancing security

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

• Consent: You have given explicit consent for specific purposes
• Contract: Processing is necessary to fulfill our contract with you
• Legal obligation: We must process data to comply with the law
• Legitimate interests: Processing is in our legitimate business interests

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist with business operations
• Payment processors for transaction handling
• Legal authorities when required by law
• Business partners with your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under UK data protection laws, you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate personal data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a usable format
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

VeVital
51 High Street, Maldon CM9 5PF, United Kingdom
Email: [email protected]
Phone: +44 1621 894 732